Experience

Leadership. Architecture. Impact.

Thryv

Engineering Manager

Dallas, TX · 01/23 - Present

Leadership

Lead engineering team across backend and frontend, driving technical direction, code quality, and on-time feature delivery.
Turn unclear product requirements into clear, executable engineering plans with well-defined milestones, owners, and scope.
Ensure reliable delivery through strong ownership, accountability, and proactive risk identification across sprint cycles.

Senior Full Stack Web Developer & Architect

Built a custom engineering manager dashboard to track team velocity, deployments, releases, and sprint progress in real time.
Consolidated quality, security, performance, and tech debt metrics into a unified internal tool for data-driven decisions.
Integrated deployment logs, bug trends, and Lighthouse scores with live debugging and alerting to cut incident response time.
Built an [interview scorecard](https://score-card-bheng.vercel.app) app for hiring with time tracking, live evaluations, structured notes, and AI-generated summaries.
Built a [sequence diagram generator](https://diagrams-bheng.vercel.app) with AI for architecture visualization, user journeys, deploy flows, and error handling.
Built [Stickies](https://stickies-bheng.vercel.app), a note-taking app for 1:1s and team meetings with full API, AI, and CLI integration for any content type.
Built a system-design web app rendering live animated flow diagrams with official AWS architecture icons, styles, and layouts.
Built a [mindmaps app](https://mindmaps-bheng.vercel.app) for project planning and brainstorming with paste, local AI posting, and built-in AI generation.
Built developer [tools](https://tools-bheng.vercel.app): device frames, icon generator, URL params detector, hex converter, JSON parser, web drop, PDF-to-images, and more.
Design system architectures aligned with business goals, ensuring scalability, maintainability, and long-term efficiency.
Lead Auth0 authentication implementation across web and mobile platforms, managing SSO, MFA, and role-based access control.
Architect PLG data flows via Tealium, routing analytics from Snowflake to Pendo and Heap for product-led growth initiatives.
Architect and build Node.js and Express APIs with S3 integration, handling file uploads, processing, and secure delivery.
Develop enterprise React applications integrated with internal APIs, bee.io, and third-party services for marketing flows.
Integrate Datadog RUM and APM for full-stack observability, including session replay, error tracking, and latency analysis.
Build Datadog dashboards for real-time API health monitoring, performance visibility, and cross-service dependency tracking.
Configure alerts and monitoring for proactive incident response, reducing mean time to detection and resolution across teams.
Improve TTFB through backend optimization, caching strategies, and CDN configuration to deliver sub-200ms server responses.
Optimize FCP, LCP, CLS, and INP metrics for consistently high Lighthouse scores, maintaining 99+ desktop and 90+ mobile.
Collaborate with data engineers on schema design, data integrity validation, and migration strategies across databases.
Produce clear technical documentation with architecture diagrams, API guides, and onboarding materials for engineering teams.
Create performance, security, and reliability checklists used across teams to standardize pre-deploy and post-deploy reviews.
Partner with QA to enforce quality and performance standards, integrating automated testing into CI pipelines and reviews.
Collaborate with security and DevOps on OWASP compliance, header hardening, CSP policies, and regular vulnerability scanning.
Automate deployments using GitHub Actions and Docker, reducing manual steps and ensuring consistent, reproducible releases.
Conduct security assessments and apply proactive mitigations including dependency audits, secret rotation, and access review.
Mentor engineers on architecture patterns, coding standards, secure development practices, and technical communication.
Integrate AI-powered natural language search for RC dashboards, enabling teams to query metrics and logs conversationally.

Monitaur.ai

Senior Web Developer

Danbury, MA · 07/22 - 12/22

Contributed to the architectural design of Monitaur’s core compliance and monitoring platform.
Led major front-end refactors using Vue.js v2 and v3 to improve maintainability and performance.
Expanded automated test coverage and strengthened testing workflows across the application.
Resolved security findings identified through third-party penetration testing.
Integrated Datadog logging and monitoring across Django and Vue.js services.

Benu Networks, Inc.

Senior Full Stack Web Developer

Billerica, MA · 10/15 - 06/22

Built and maintained large-scale web applications using Laravel and MVC design patterns.
Delivered enterprise portals for global telecom clients including Telus, Telenet, Comcast, Liberty Global, and Telecentre S.A.
Designed Node.js microservices integrated with Fortinet security infrastructure.
Led Facebook Wi-Fi integration and certification in collaboration with Facebook engineering teams.
Implemented OpenID Connect and SAML 2.0 authentication across customer-facing platforms.
Developed an iOS application for home network configuration and user profile management.
Contributed to a major React-based redesign of the enterprise management portal.

Aveniros LLC

Full Stack Web Developer

Woburn, MA · 03/15 - 10/15

Developed PHP-based web applications using object-oriented design principles.
Architected business-critical systems ensuring compatibility across application layers.
Built and extended applications using Laravel 5.0 and MVC frameworks.
Designed relational database schemas and handled implementation and administration.
Planned and executed web projects to meet evolving organizational requirements.
Collaborated closely with designers to translate wireframes into responsive HTML and CSS layouts.
Maintained awareness of emerging front-end and back-end technologies to guide implementation choices.
Created and customized CMS templates while providing accurate development estimates.

Bioss Antibodies

Full Stack Web Developer

Woburn, MA · 06/14 - 03/15

Developed PHP web applications with a strong focus on clean, object-oriented code.
Architected internal business tools supporting scientific and operational workflows.
Implemented applications using Laravel 4.2 and MVC architecture.
Designed and managed database schemas, migrations, and data integrity.
Performed application testing and continuously improved existing codebases.

Putnam Investments

Mac OS X Intern

Andover, MA · 01/14 - 06/14

Supported enterprise Mac management initiatives using Casper Suite.
Produced internal technical documentation for the ISD team.
Performed large-scale iMac and MacBook Air deployments.
Installed, configured, and provisioned new Mac hardware.
Diagnosed and resolved macOS hardware, software, and network issues.

Mutualink

QA Intern

Westford, MA · 08/13 - 11/13

Executed automated UI testing for Mutualink web applications.
Developed automated test cases to validate core product functionality.
Participated in QA planning sessions and defect triage meetings.
Executed structured test plans across multiple Mutualink products.
Logged, tracked, and validated defects using AccuRev.
Worked extensively in Linux environments using command-line tools and bash scripting.

Empirix Inc.

IT Intern

Billerica, MA · 01/13 - 09/13

Prepared and imaged new machines using Acronis deployment tools.
Rebuilt and redeployed systems across the corporate domain.
Triaged and resolved IT support tickets through an issue tracking system.
Diagnosed and repaired hardware issues across desktops and laptops.
Installed, wired, and configured servers, racks, KVMs, PDUs, and storage arrays.